Frequently Asked Questions
Everything you need to know about shopping, shipping, and styles at WOODstack.
How long will it take to receive my order?
Standard shipping typically takes 3 to 5 business days within the continental United States. Express shipping options are available at checkout if you need your fashion essentials sooner.
What is your return and exchange policy?
We want you to love your style! We accept returns and exchanges on all unworn, unwashed items with original tags attached within 30 days of purchase.
How do I determine the right size for me?
Since we carry a curated selection of various fashion brands, sizing can vary. Please refer to the specific size guide link located on each product page for accurate measurements.
Can I track my shipment?
Yes, absolutely. Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
WOODstack accepts all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.